Achieved in digital communication

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Service Management:

Share with me an example of a business that you believe has consistently high quality, high touch hellos and/or goodbyes that result in making the customer want to come back. (Please think outside the retail box or face to face service encounter and share with us a strategy or explain a process/method that this is being achieved or could be achieved in digital communication.)

Share an example or make an improvement/suggestion for a scenario that you can relate to me. Where have you visited, real or virtual, where you have truly felt like you were special and a blessing to their day? How and Why?

Reference no: EM132275583

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