Reference no: EM132273703
1. According to expectancy theory, managers can influence workers' __________ by selecting people with proper abilities, training them well, providing them the needed resources, and identifying clear performance goals.
a. expectancies
b. instrumentalities
c. reinforcers
d. valences
e. inducements
2. Leslie strives to maintain strong interpersonal relationships. She is a member of a book club, a sewing club, and a tennis club because she enjoys feeling a sense of belonging. According to Maslow, Leslie is driven by which these needs?
a. Self-actualization
b. Social
c. Esteem
d. Safety
e. Physiological
3. The degree to which the rules and procedures specified by policies are properly followed in all cases to which they are applied is known as __________.
a. distributive justice
b. instrumentality
c. procedural justice
d. interactional justice
e. organizational justice
4. According to McClelland, it is __________.
a. not possible to teach people to develop need profiles required for success in different jobs
b. possible to teach people to develop need profiles required for success in different jobs
c. an employee's responsibility to teach their managers of personal need profiles required for success in different jobs
d. an employee's responsibility to request that their managers develop need profiles required for success in different jobs
e. an employee's responsibility to develop need profiles required for success in their respective manager's jobs
5. Intrinsic rewards __________.
a. such as pay and benefits are important to employees
b. are exemplified by symbolic tokens of accomplishment such as posted award certificates
c. are positively valued work outcomes that are given to an individual or group
d. do not require the participation of another person or source in the work setting
e. are given to an individual or group by some other person or source in the work setting