?accepting responsibility for customers

Assignment Help Business Management
Reference no: EM132124707

?Viva Pisto, a restaurant, has received numerous complaints from customers about its slow service and unfriendly waiters. The management of the restaurant needs to address these complaints promptly and ensure that similar complaints do not arise in the future. Which of the following practices will help the restaurant restore customer goodwill?

  • ?Taking a defensive stance if the complaints are justified
  • ?Accepting responsibility for customers' dissatisfaction and disappointment
  • ?Responding to customer complaints only if they are raised formally
  • ?Monitoring social media only if there are more than five complaints

Reference no: EM132124707

Questions Cloud

Complete tasks in the workplace : Motivation to complete tasks in the workplace can be varied and fluid on most occasions. Employers can assist in providing good extrinsic motivating factors
The marketing concept was paradigm shift that involved : The marketing concept was a paradigm shift that involved
Describe ways healthcare managers support the law : Provide specific examples on how the policy you selected protects patients. Describe ways healthcare managers support the implementation of this law.
Innovative ideas to solve workplace issues : Explain why these strategies will be particularly effective when coming up with innovative ideas to solve workplace issues.
?accepting responsibility for customers : ?Viva Pisto, a restaurant, has received numerous complaints from customers about its slow service and unfriendly waiters.
Progressive discipline versus preventative discipline : What are the advantages and disadvantages of progressive discipline versus preventative discipline?
Listed qualities of leaders and managers : Which of the listed qualities of leaders and managers did the nurse manager display? Which behaviors? Which ones did the nurse manager not display?
Challenges that come with global branding : What are some challenges that come with global branding and also what are the benefits.
Net new jobs do small businesses create annually : According to the opening Vignette, Elon Musk is an example of, What percentage of net new jobs do small businesses create annually?

Reviews

Write a Review

Business Management Questions & Answers

  Position of the federal reserve chairman

Analyze the current position of the Federal Reserve Chairman and Board related to interest rates, money supply, and inflation, and the effectiveness.

  How you analyzed your data and results

BSA 410- Explain, in great detail, how you conducted your test(s) and how you analyzed your data and results. All statistical results should be provided. You may want to copy/paste results (if you used Excel) in this section.

  Project team face in either of these circumstances

In evaluating projects across industries, it is sometimes possible to detect patterns in terms of the more common types of risks they routinely face.

  Technical experiences that you used in completing lab

Submit the .vls file you create in Visual Logic as well as a screenshot of the output. For full credit, the program must function correctly, produce the correct answer, and be logically succinct.

  Leader to generate number of ideas to resolve problems

Part 1: why it is important for leader to generate number of ideas to resolve problems? Part 2: select an issue on problem confronting managers. As leader how would you resolve this?

  Determining the wsbc regulation

Until what age would you say you are seen as a youthful professional, under WSBC Regulation? On the off chance that a specialist - who has worked for a relationship for a long time - is moved to a substitute division, would they say they are, by WS..

  Equilibrium price level and equilibrium level

What is the equilibrium price level and the equilibrium level of real output in this At what price level will aggregate supply equal aggregate demand?

  A summary of hot, flat, and crowded by thomas friedman

Provide a summary of Hot, Flat, and Crowded by Thomas Friedman.

  Defend cost classification to the us government

Determine reasonable, allowable, allocable, variable, fixed & semi-variable costs for your company after the initial startup phase is complete.

  Drug related groups system

What could be possible inefficiency happening under Drug Related Groups system? Why?

  Construct a pro forma income statement

Construct a pro forma income statement for the first and second year for the following assumptions: Unit of Sales in a year 1: 100,000 Prices per Unit: $10

  Produce a critically reflexive paper based on a qualitative

Designing research questions, an interview schedule, conduct a qualitative interview, transcribe and analyse the data.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd