Reference no: EM133094491
Q1. True or False: Telecommuting may not be appropriate for an employee who copes only marginally with the absence of traditional supervision.
Q2. True or False: It is necessary to use temporary help services as sparingly as possible because they always represent excess cost.
Q3. True or False: One significant application of outsourcing is the engagement of a management consultant.
Q4. True or False: Contract management of a service may involve the provision of management only or the entire service, including all involved employees.
Q5. True or False: Temporary agency employees may be retained on the job for up to one year without difficulty.
Q6. True or False: When writing a business letter, it is recommended to make the same important statement two or three times in different words to ensure it is understood.
Q7. True or False: One significant problem affecting interpersonal communication is the tendency of most people to believe they are better communicators than they really are.
Q8. True or False: The potentially strongest means of communication in business is the formal letter.
Q9. True or False: E-mail is an efficient means of communication because, unlike formal letter writing, editing and rewriting are unnecessary.
Q10. True or False: One of the principal advantages of face-to-face communication is that the recipient of the message is exposed to nonverbal as well as verbal elements.
Q11. True or False: Empathy in communication is the ability to project one's personality onto others and think and feel as they do.
Q12. True or False: The first need to be considered when planning a meeting is what persons of what qualifications should attend.
Q13. True or False: The principal reason for keeping formal letter writing to a bare minimum is to avoid contributing to the overflow of paperwork experienced in health care.
Q14. True or False: The fastest means of communication within the work organization often operates outside of the organization's formal communication channels.
Q15. True or False: Distrust of various individuals within the chain of command can impede both upward and downward communication.