About the importance of being very good at the strategy

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Zappo’s has become very successful by positioning themselves as a company with first class customer service. What did you learn from watching the video about the importance of being very good at the strategy you select? Also, if Zappo’s had chosen a low price rather than customer service strategy what do think would have happened. Would they have been as successful?

Reference no: EM131122390

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About the importance of being very good at the strategy : Zappo’s has become very successful by positioning themselves as a company with first class customer service. What did you learn from watching the video about the importance of being very good at the strategy you select? Also, if Zappo’s had chosen a ..

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