Reference no: EM132201757

As you look over the vignette, it should have started you thinking about the dilemma facing the owners of Caribou Coffee. Hopefully the reading will give you some material to start the discussion with. You can also use internet sites to help you address the problems facing the owners. Looking at strategic HR goals may include store manager retention rates, store manager promotion rates, and any other specific issues that jump out you about the differences that seem to be within the store managers. Also, verifying the data are correct and are consistent rather than a temporary condition could be a goal. Some ways you could address store managers and their integration into staffing strategy and other HR functional areas might include performance management training for district managers, training district managers in employee development and employee assessment, etc. This is an area that you can use your imagination. Really get into the issue with your group and see what you can come up with.

Opening Vignette Exercise

This chapter’s opening vignette described how Caribou Coffee discovered the importance of carefully staffing its store manager positions. Working in your assigned group, address the following issues:

Describe three staffing goals that would reinforce Caribou’s desire to hire the best store managers.

How else can Caribou Coffee ensure that its staffing strategy for store managers is integrated with the firm’s other HR functional areas?