About hospitality according to gretchen stroud

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Question 1.

What is one of the best kept secrets about hospitality according to Gretchen Stroud? What is Operation Opportunity?

Question 2.

The Hilton uses technology to screen candidates, so how do they bring that same "light and warmth" to the candidate experience? What's the major value of Hilton's Virtual Instructor Led Training (VILT) program?

Question 3.

How does a cafeteria-style benefits program work? Do employees generally like this type of structure? Why or why not?

Reference no: EM133067490

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