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You are the chief executive officer (CEO) of MetaLife, a major life insurance company that has received negative exposure about deceptive practices in its sales division. MetaLife just settled a class-action lawsuit last month. You receive a call from the television show 60 Minutes requesting an interview concerning the allegations and the class-action lawsuit. The corporate legal team does not object to the interview, and you feel that it is important not to “hide” from the public’s eye. You agree to be interviewed.
Will you try to defend your company and rationalize what happened to play down the ill effects? Why or why not?
Will you openly admit to the lack of a stringent sales compliance procedure in your company and offer a public apology? Why or why not?
How will your approach to the interview impact the organization’s sales strategy moving forward?
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..
An analysis of the holding costs, including the appropriate annual holding cost rate.
Briefly explain Evolution and contributor of Operations management.
A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.
Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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