A linear waiting-cost function yields

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Section 18.3 indicates that a linear waiting-cost function yields E(WC) = C_wL, where C_w is the cost of waiting per unit time for each customer. In this case, the objective for decision model 1 in Sec. 18.4 is to minimize E(TC) Css C_wL. The purpose of this problem is to enable you to explore the effect that the relative sizes of Cs and C_w have on the optimal number of servers. Suppose that the queueing system under consideration fits the M/M/s model with 8 customers per hour and μ = 10 customers per hour. Use the Excel template in your OR Courseware for economic analysis with the M/M/s model to find the optimal number of servers for each of the following cases.

Reference no: EM131105302

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