A decision about the necessity of implementing an enterprise

Assignment Help Management Theories

Reference no: EM131073489

Question No. 1

Planning of ERP Implementation Process should be done:

Options

Cautiously
Naively
Should be done after the start of ERP Implementation
None of the above.

Question No. 2

How can management of the enterprise makes a decision about the necessity of implementing an enterprise resource planning system:

Options

By outsourcing this analysis to experts in ERP.
By conducting a comparative study of ERP Implementations in enterprises that fall in the same domain.
By determining a set of evaluation measurements.
All of the above.

Question No. 3

Enterprise-wide resource planning systems (ERP systems) attempt to:

Options

Integrate all corporate information in one central database
They do not allow information to be retrieved from many different organiza¬tional positions
They allow any organizational object to be made invisible.
They allow information to be stored in multiple databases.

Question No. 4

In Manufacturing organizations, ERP implementation necessarily automates the following functions:

Options

Inventory Control
Material Requirement Planning
Both a and b
None of the above

Question No. 5

For the success of an ERP Implementation, factor(s) important is/are:

Options

Strategic support from the top management.
Readiness of employees to embrace the change.
Adherence to time schedules.
All of the above.

Question No. 6

Customization of an ERP package is enhanced if the ERP Package is:

Options

Modular
Inflexible
Both a and b
Either a or b

Question No. 7

The project driven enterprise deals with the design and manufacturing of unique products and services(projects)for:

Options

Multiple clients
Multiple clients of same vertical
Individual clients
Depends upon client to client.

Question No. 8

Key success factor that decide about product competitiveness:

Options

Efficient knowledge
Business experience management
Knowledge of Best Practices in the domain
All of the above.

Question No. 9

Inventory of a company refers to:

Options

Raw materials
Work In Process
Finished Goods
All of the above

Question No. 10

SCM Drivers are:

Options

Facilities and Inventory
Transportation and Information
Both a and b
None of these.

Question No. 11

Which of the following statements is false:

Options

Forecasts are never right.
The longer the forecast horizon, the better is the forecast.
The longer the forecast horizon, the worse is the forecast.
Aggregate forecasts are more accurate

Question No. 12

One of the benefits of Supply Chain Management is:

Options

Improved forecasting precision.
Increased Inventory throughout the chain.
Increased Bull-whip effect.
Unreliable financial information.

Question No. 13

Factor(s) that contribute(s) to Bull Whip Effect:

Options

Demand forecasting practices.
Longer lead times.
Batch Ordering
All of the above.

Question No. 14

Which of the following statements is true about ERP Implementation:

Options

"As-Is" stage follows "To-Be" stage.
"To-Be" stage follows "As-Is" stage.
"Go-Live" stage and "As-Is" stage can proceed simultaneously.
None of the above.

Question No. 15

Which of the following factor does not contribute to the success of ERP?

Options

Focus on business processes and requirements first.
Focus on achieving a healthy ERP ROI (Return on Investment), including post-implementation performance measurement.
Strong project management and resource commitment.
Lack of budget.

Question No. 16

Who plays and important role in the selection of ERP Package?

Options

Consultants
Vendors
Users
All of the above.

Question No. 17

Knowledge Management cannot be exercised through:

Options

Data Entry Operation
Expression Management
Database Management
Hypertext Management

Question No. 18

Which of the following is not part of Customer Relationship Management?

Options

Sales Force Automation
Contact Management
Lead Management
None of these

Question No. 19

Which of the following statement(s) is(are) true with respect to Enterprise Application Integration (EAI)?

Options

EAI is an integration framework composed of a collection of technologies and services.
EAI is the process of linking applications within a single organization together in order to simplify and automate business processes.
EAI system could front-end a cluster of applications, providing a single consistent access interface to these applications and shielding users from having to learn to interact with different software packages.
All of the above.



Which of the following ways is not appropriate to bring in stabilization and acceptance in the "Go-Live" stage?

Options

Training of end-users
Training of only process owners
Data fixes to resolve data migration issues
Help desk for troubleshooting.

Question No. 21

ERP Vendor should be evaluated on:

Options

Business functions or modules supported by their software.
Features and integration capabilities of the software.
Both a and b
Neither a nor b.

Question No. 22

Before trying to implement a major ERP system, organizations can assess their ability to be successful through:

Options

Capability Maturity Model, CMM
People's Capability Maturity Model, PCMM
ISO Certification
Any one of these.

Question No. 23

Which one of the following is key ERP Vendor(s):

Options

SAP
Oracle
Microsoft Dynamics
All of the above.

Question No. 24

Which one of the following is the key SCM Vendor(s):

Options

Manugistics
Seibel
Only a
Both a and b

Question No. 25

Which one of the following is the key CRM Vendor(s):

Options

Clarify
Seibel
Only a
Both a and b

Question No. 26

Which of the following statement is false:

Options

ERP systems are set to proliferate locally.
ERP systems implementation is a complex organizational activity.
ERP systems implementation requires strong project management oversight.
ERP systems provide improved and added functionality for an organization.

Question No. 27

Which of the following is/are limitation(s) of system integration:

Options

Leveling the Competitive Environment.
High initial set-up costs.
Power and interdepartmental conflicts.
Both b and c.

Question No. 28

Which of the following stage is not part of Business Process Reengineering:

Options

"As-Is" analysis
"To-Be" mapping
Post-Implementation support
Measuring new processes based on meeting goals and vision.

Question No. 29

Which of the following is not a core SCM process:

Options

Procurement
Sales Force Automation
Order fulfillment
Forecasting

Question No. 30

Collaborative Design and Product Development is part of:

Options

SCM
ERP
CRM
None of these.

Question No. 31

Which of the following statement is false about EAI:

Options

EAI facilitates the flow of information.
Straps together transactions among disparate and complex applications and business processes.
Helps in communication among applications only within an organization and not among organizations.
EAI facilitates the move towards market globalization.

Question No. 32

Which one of the following is not a benefit of EAI:

Options

Increased efficiency.
Higher Costs.
Improved Customer service.
Enhanced access.

Question No. 33

Which of the following statement is false about SCM:

Options

SCM plays a major role only in the success of e-business and not e-commerce.
A good SCM is designed in collaboration with the organizations' partners.
ERP vendors have started including SCM as a component or module of the software.
SCM provides a link for services, materials, and information across the value chain of the organization.

Question No. 34

Which one of the following is not a component of CRM system:

Options

Market Research tools
Advanced Planning and Optimization (APO) software
Sales Force Automation software
Customer service and support tools

Question No. 35

Which of the following statement is true about CRM Implementation:

Options

CRM Implementation must never focus on a technology solution.
CRM solutions must be part of corporate strategy from the beginning.
CRMs can be an afterthought as they are not critical in an organization.
Both a and b.

Question No. 36

Which one of the following processes does not fall in the purview of CRM:

Options

CRM delivery process
CRM support process
CRM analytical process
CRM recruitment process

Question No. 37

Which of the following architecture(s) is/are found in ERP implementations:

Options

N-tier architecture
Web-based architecture
Service Oriented Architecture
All of these

Question No. 38

Assessing readiness in an ERP implementation is critical to the overall implementation process. Which one of the following ways does not contribute towards ensuring ERP readiness:

Options

Project management's focus on the issues, tasks, and activities to being ready.
Knowledge Transfer Process in place.
Discontinue training and complete focus on issues.
Support functions are in place for post-production support for operationalizing the ERP.

Question No. 39

Which one of the following roles does not fall in the purview of the owners, ie, senior management of the company, with respect to ERP Implementation:

Options

Maintain financial integrity of the project.
Provide strategic policy and procedure direction.
Establish project planning guidelines and methodology.
Publicly demonstrate support and commitment to the project.

Question No. 40

Which of the following statement(s) is/are false with respect to ERP Implementation methodologies:

Options

The emphasis on the ERP software life cycle is whether to customize the software or to change the organization's processes to match those embedded in the software.
The implementation strategy can be a comprehensive one, vanilla, or middle-of-the road strategy.
ERP life cycle must incorporate traditional SDLC stages.
Rapid Implementation methodologies have been developed by ERP consulting firms.

Reference no: EM131073489

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