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-Select ONE (1) service organisation from any service sectors such as Education, Financial, Healthcare, Hotel, Food and Beverage, Telecommunication and Transportation (you must consult your lecturer to obtain approval on the selected organisation before working on the assignment). (I CHOOSE GRAB,TRANSPORT COMPANY)
-Critically examine the EIGHT P's (8 P's) of the Integrated Service Management elements. (Only need to do about 2/8 of the 8P's, which is PROCESS & PRICE)
-Explain how the service elements are applied in the service processes to provide suitable service delivery in your selected organisation.
Discuss the service business within the 8 P's elements of integrated service management. (ONLY PROCESS AND PRICE) 2/8. Provide evidence of all 8 P's elements in your selected organization. (ONLY PROCESS AND PRICE) 2/8. Comment on the effectiveness of the application of the 8 P's elements in yourselected organisation. (ONLY PROCESS AND PRICE) 2/8.
Based on the information presented in the case study, create a decision tree or Excel-based analysis to determine the most appropriate recommendation.
Prepare a high-level overview of methods, options, and recommendations for the types of methods and tools that you believe will be best suited to the situation.
In your own words, discuss the impact that your appearance and voice have on relationships.
What does an organization that values diversity need to address in order to manage and balance issues related to facets of diversity that may conflict?
1. What is the present value of the expected after-tax cost of renting? 2. What is the present value of the expected after-tax cost of owning?
Illustrate what is meant by the term harvesting? Illustrate what is involved in harvesting an investment in a privately held organization?
Define the term "security" with respect to the workplace. What actions can an employer take to minimize the risk and impact of workplace violence?
How does the double-blind sequential lineup differ from a simultaneous lineup in procedure and how does the eyewitness process the identification decision?
How does the development of project software compare to other methods of scheduling. What are the benefits of using project software? What are the downfalls of using technology in this manner?
"Describe the impact of a company's culture on its success in a customer-focused business environment. Discuss why each is important."
In no more than four sentences, describe what constitutes trade remedy laws. How are they supposed to protect U.S. firms from unfair competition?
What's Tesla's major business and industry? How profitable is this industry in general based on five-force model analysis (you can refer to your answer to Ch2 Assignment#2)?
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