Reference no: EM133154939

1503NSC Airport Planning, Operations & Management - Griffith University

Assignment Question: In this assignment, you are asked to choose one of the three given industry-based problems. The problem- solving solution to the selected scenario should be presented in the form of a written report (+/-1500 words), including visual solutions.

Broad Structure
A) Introduce the chosen problem, discuss the short- term and long-term operational and financial implications of the selected problem.
B) Propose potential practical solution(s) to address the chosen problem.
C) Discuss any limitations of your proposed solutions (i.e., economic viability, execution and outcome).
D) Conclude the report with a brief summary of your findings.

Students are encouraged to ensure that their report discussion is well developed and offers a minimum of 10 reliable references (academic and/or professional) in the APA7 format to support their argument. The references can include textbooks, peer-reviewed journal articles and industry publications (i.e., ICAO/IATA/BITRE reports, audited annual reports/financial statements etc.). The discussion of associated and relevant contemporary solutions should also demonstrate the student's ability to critically analyse the chosen problem, i.e., being able to demonstrate the depth and breadth of the student's reading and writing skills.

Where possible, you are encouraged to support your arguments with infographics, images, charts, graphs, maps and/or tables to make your report clearer, more interesting and appealing. We would like to encourage you to present your problem-solving solutions through infographics. These are not part of the total word count. Make sure to reference the sources of your figures correctly in APA7 format. Please remember to make allusion to every figure or table provided in the text. Help with referencing can be found via this link (APA 7

The three industry-based problems to choose from are:

1. The Construction of Western Sydney International (Nancy-Bird Walton) Airport is underway and on track to begin operations in 2026. Airports have increasing pressure in becoming more sustainable and environmentally friendly. The Climate Change and the Paris Climate Change Convention have driven the aviation industry to protect the environment. Propose measures that Sydney Western Airport could implement to ensure that it becomes one of the most sustainable and environmental-friendly airports in the world when it opens.

2. Apart from Covid - 19 Brisbane Airport is addressing two other main challenges, one operational and one commercial:

a) The introduction of a collaborative system (the A-CDM Airport Collaborative Decision-Making system) that delivers operational efficiencies and a better passenger experience and connects different airport operational partners in offering common situational awareness in terms of operations. Describe how such as system would operate and the benefits it achieves. Provide some examples of other airports where these systems are currently operating.

b) Brisbane Airport does not rely just on revenues from airlines anymore; they have been and are continuing to exploit revenue-generating sources other than aeronautical revenue. Describe some of these non-aeronautical sources and propose any additional opportunities.

3. Adelaide Airport Limited, the main aviation hub to South Australia, is one of eight Australian airports participating in the Airport Service Quality (ASQ) survey run by the Airport Council International (ACI). ASQ is the world-renowned and globally established benchmarking program measuring passengers' satisfaction while travelling through the airport. In 2019, Adelaide Airport achieved an overall satisfaction score of 4.19/5. Given the major travel disruption caused by COVID-19, airports worldwide must implement new strategies to attract the passengers back and increase their satisfaction (satisfied passengers = higher non-aeronautical revenue). What are the major improvement areas that Adelaide Airport could improve the overall satisfaction score once the aviation travel resumes back? Discuss the proposed solutions and their potential limitations. Please, find the Quality of Service Report for October-December 2019 as a separate attachment on the Learning Griffith Assessment page. This should be your starting point.

Attachment:- Operations and Management.rar