IT Governance Frameworks Assignment Help

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IT Governance Frameworks:

The ITIL framework was prepared by the Central Computing and Telecommunications Agency of the British government to active British companies organize their IT resources efficiently. ITIL has been the de facto standard for IT service management since the mid-1990s. It addresses skill needs and organizational structure and gives detailed information on how to organize IT operations. The ITIL framework is shown in a series of eight books called sets. These sets are further splited into disciplines. The following are the sets with their disciplines.

Service Delivery: This talks about the services the data center requires to give to the business. Its disciplines add IT Financial Management, Capacity Mangement and Availability Management.

Service Support: This provides guidelines on how the data center have to make sure that the customers have access to related services. Its disciplines add Change Management, Problem Management, and Release Management.

Planning to Implement Service Management: This describes the necessary steps that are needed to shift to ITIL and to extract the benefits from the shift.

Security Management: This talks about how an IT manager has to manage and maintain the management of security of the IT Infrastructure.

Infrastructure Management: This defines the processes, tools, and organization required for developing a robust IT infrastructure. Its disciplines include Network Service Management, Management of Local Processors, and Systems Management.
Business Perspective: This gives out the business requirements needed for successful development and delivery of IT services.

Applications Management: This tells us about the process of managing the software development lifecycle.

Software Assets Management: This guides the organizations on Software Asset Management (SAM) and also talks about the measures to be taken to perform it effectively and efficiently.

 

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