Information Resources Management and IT Governance:
Information is a vital resource for an organization and needs to be managed carefully. IT has largely contributed to the effective use of information and its impact can be seen in all spheres of life. In order to understand the impact of IT on an organization, the organization must be viewed as a socio-technical system the basic components of which would be people, task, technology, culture, and structure. In order to improve an organization's performance, managers must bring about changes in one or more of these components. They also need to understand the relationships among these independent components.
Information Resource Management (IRM) has therefore become a major responsibility of all managers, irrespective of the organizational functions they perform. Hence, data, computer hardware and software, and information systems personnel should be viewed as valuable resources that must be managed by every business manager.
We look at various aspects of IT management. A major obstacle which most IT managers face from within the organization is resistance to change. The chapter deals with the need for managers to plan structural and procedural changes in the organization. The security and ethical challenges posed by the use of IT in business is also discussed. The chapter also takes a look at business continuity planning and IT governance.
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