Business-to-Employee Model (B2E):
A B2E model is a form of e-business which uses an intranet available within the company in order to interact to the employees about the several products and/or services. B2E websites serve as communication channels that enable dissemination of organizational information to all the employees who are switched worldwide.
Government-to-Citizen Model
Government-to-Citizen (G2C) websites give a platform for the government to connect with citizens in order to give benefits to citizens and to improve public services. Examples of this model are electronic government service centers which issue ration cards, water bills and accept electricity bills, issue passports, and undertake registration of motor vehicles. The government hosts some websites which contain information about the several public-related initiatives taken and the services given by it. The websites contain all income and expenditure related information of the government and thus make the government servants accountable to the people. Further, people can avail themselves of several benefits given by the government under various schemes. However, it is important for the customers to give continuous feedback to improve the services.
Citizen-to-Government Model
Citizen-to-Government (C2G) websites help citizens to communicate with the government. For example, citizens may cast their votes during elections and pay taxes online through government websites. Under the concept of e-democracy, citizens are encouraged to vote and use in governance, online. The government takes inputs from citizens and manage an e-debate, a concept similar to Internet chatting. In an e-debate, political leaders belonging to several parties participate. The citizens give their opinions regarding the manifestos of several parties. This initiative brings citizens closer to the elected members and also provides them a chance to modifiy their leaders.
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