Basics of E-Business and Enterprise Application Integration:
Organizations are increasingly using e-mails, chat and other online tools as well as mobile devices like PDAs and mobile phones to conduct business. The increasing use of electronic medium, primarily the Internet, to conduct business and government transactions and the increasing popularity of the Internet among individual customers has led organizations into the digital era. Emerging electronic business (e-business) and mobile technologies, and the increasing availability of broadband telecommunications have all catalyzed the entry of organizations into the digital era.
Organizations are leveraging the Internet not only to reduce costs but also to improve logistics, inventory and supply chain management activities; plan production activities; and gain extended market reach. The Internet has enabled organizations to conduct business round the clock, compress business processes, and perform business activities quickly. The digital processing of orders for goods and services helps organizations save time, reduce cost and enhance customer convenience. Companies lacking online business capabilities will find it hard to survive in the digital era.
Organizations are using a number of software packages for improving the efficiency of their business processes. These disparate software applications have to be properly integrated if they are to be effective and provide a holistic view of an organization's systems. Organizations must develop the ability to quickly assimilate and analyze any information and convert it to profitable use to succeed in today's highly competitive business environment. In order to achieve these objectives, more and more organizations are opting for Enterprise Application Integration (EAI) software.
By integrating the disparate IT systems through EAI software, organizations can significantly improve the efficiency of their business processes and enhance customer service. They can reduce the costs and time involved in introducing new products and services. Apart from facilitating integration of applications, advanced versions of EAI software also enable conversion and transfer of legacy data and the development of new electronic commerce (e-commerce) applications.
If organizations are to successfully implement EAI solutions, they have to capture business processes in a logical way and align them with their business objectives. Moreover, while considering vendors' products, organizations should choose the product that meets their business objectives.
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