"Strategic information systems 1 Table of ContentsIntroduction ................................................................................................................................... 4PART 1 ........................................................................................................................................... 51. The current organizational structure...................................................................................... 52. What operational problems (e.g., inefficiency, errors) do you think the organisationcould experience because of this structure? ............................................................................... 73. What is the most likely system acquisition method — commercial software, customsoftware, or ERP? ......................................................................................................................... 84. Describes and prepare a system flowchart of the sales procedures for the chosenorganisation (company) ................................................................................................................ 95. Identify any control problems in the system and what sorts of fraud are possible in thissystem? ......................................................................................................................................... 11PART 2 ......................................................................................................................................... 121. Development and adoption of the accounting software packages, ..................................... 122. The current market size, ........................................................................................................ 133. Identify the leaders in the market and what gives them the competitive advantage, ....... 144. Identify the current gaps or challenges encountered by users or customers of accountingsoftware/packages and make relevant suggestions or recommendations .............................. 162 Conclusion ................................................................................................................................... 17References .................................................................................................................................... 18 3 IntroductionReckon is the Australian famous organization that is making accounting software packages. Thesoftware’s that are developed by the organizations are generally used by accountants,bookkeepers and for personal use. The organization generally operates in three segments namelyinternational group, accountant group and business group. The organizational structure ofReckon limited is well defined that help organization in making effective accounting softwares.Organizational structure is sub divided into different parts. Accounting software packages arewidely used by the businesses. Market size of accounting software packages is increasing day byday. There are both advantages as well as challenges attached with accounting softwarepackages.4 PART 11. The current organizational structureAccording to Al-Qatawneh, (2014), organization structure is used by various companies forcontrolling mechanism that helps in employee work outcomes. Organizational structure alsohelps in attaining targets of the company. Organizational structure defines the internal features ofa business. These internal features obtain consideration subsequently they are perilous toadministrative disaster and achievement. The organizational commitment will improve theachievement of a business by constructing workers commitment to the accomplishment of itsobjectives. The achievement of any business can be anticipated by its accomplishment in raisingand upholding workers' assurance. Extraordinary heights of assurance subsidize to optimisticapproaches and actions in organizations (Peppard & Ward, 2016).Current organization structure of Reckon is divided into sub categories like the general director,business groups, and customer operation groups. Business groups are further divided into variousgroups such as governance and policy group, communication and people group and solution ofinformation management group. Customer operation groups are further classified in reporting,finance, quality group, designs and trademark group, business future group. The organization isclassified in the good manner so that management issues are avoided and objectives ofthecompany are easily achieved. Organization structure in Reckon will help in developing theaccounting software packages. If there is proper organization structure problems in business areeasily determined as well as employees are satisfied (Al-Qatawneh, 2014). 5 The director General Business groups Customer operation groups6 2. What operational problems (e.g., inefficiency, errors) do you think the organization couldexperience because of this structure?According to Wiewiora (2013), Organization structure in Reckon is a proper arrangement ofauthority relations and job that help in controlling and coordinating with employee’s behaviorsand actions towards achieving organizational goals. By the help of organization structure,authority and responsibilities are delegated in a formal way. Operational problems such asinefficiency in workers as well as aproblem in decision making can organization experiencebecause of such organization structure because there are adifferent department for each andevery purpose (Haux, et. al., 2013). If there will be lack of coordination among the departmentsit may cause harm to theorganization as well as by this action organization can bear thefinancialloss. The main focus of organization structure is on standardization, on centralization andformalization. This will help theorganization in eliminating operational issues. Lack ofcoordination generally results in inefficiency in production. Standardization and standardizationare themechanism used by organizations for controlling measures that ensure propercommunication and coordination between various departments of the organization. Whenstandardization and formalization are implemented in the organization in those cases allemployees of the organization are accountable for their actions and workers of the organizationdoes not have authority to break the rules (Wiewiora, et. al., 2013). 7 3. What is the most likely system acquisition method — commercial software, customsoftware, or ERP?In this way, all the records can be maintained systematically by an organization. Through ERPall the data of all the files can be easily approachable at a time as and when required. ReckonLimited as a software company can schedule its daily routine activities by the solutions availableof RRP software. All the financing activities can be managed with the help of this software(Willcocks, 2013). Reckon Limited keeps the records of all its employees and plan the dailychanges in context to organization and workings of the employees with the help of ERPsoftware. This software allows the rapid and smooth communication with the clients. It remainscost effective that is benefits received are greater than the investment did in the project. Longterm planning can be done by an organization due to ERP. 8 "