"1\r\nASSIGNMENT SUBMISSION AND ASSESSMENT\r\n_________________________________________________________________________\r\nEMQM5103\r\nPROJECT QUALITY MANAGEMENT\r\n\r\n_________________________________________________________________________\r\nINSTRUCTIONS TO STUDENTS\r\n1. This assignment contains questions that is set in English.\r\n2. Answer in English.\r\n3. Learners are to submit assignment only in MsWord(.docx) format unless specified otherwise. Please\r\nrefrain from converting text/phrases into picture format such as .gif / .jpeg / print screen / etc.\r\n4. Download the assignment template from the myINSPIRE for preparation and submission of your\r\nassignment. Your assignment should be typed using 12 point Times New Roman font and 1.5 line\r\nspacing.\r\n5. Your assignment should not exceed 3000 words excluding references. The number of words should\r\nbe shown at the end of your assignment. Do not copy the assignment question and instructions to\r\nyour answer.\r\n6. Submission of assignment:\r\na. Face-to-face Class Student:\r\nYou MUST submit a softcopy of your assignment online through myINSPIRE and a hardcopy\r\nto your facilitator.\r\nb. Online student:\r\nYou MUST submit a softcopy of your assignment via myINSPIRE and another softcopy to the\r\nfacilitator via e-mail.\r\n7. You can submit your assignment ONCE only in a SINGLE file.\r\n8. Your assignment mustbe submitted between -----until ---------------.\r\n9. Your assignment should be prepared individually. You should not copy another person’s assignment.\r\nYou should also not plagiarise another person’s work as your own.\r\n2\r\n10. Please ensure that you keep the RECEIPT issued upon submisson of your assignment as proof of\r\nsubmission. Your assignment is considered as NOT submitted if you fail to produce the submission\r\nreceipt in any dispute arises concerning assignment submission.\r\nEVALUATION\r\nThis assignment accounts for 60% of the total marks for the course.\r\nYou would be given feedback on the assignment before the Final Semester Examination commences.\r\nPLAGIARISME: PLAGIARISM: MARKS DEDUCTION\r\nWarning: The submitted assignment will automatically undergo a similarity check. If plagiarism is\r\ndetected, marks would be deducted as follows:\r\nNo. % Similarity Group % of Mark Deduction\r\n1 0 – 30 0\r\n2 30.01 – 50 5\r\n3 50.01 – 70 10\r\n4 70.01 – 100 100\r\n3\r\nASSIGNMENT QUESTION\r\nThe Project Manager will, of course, have overall responsibility for the quality of a project. It is\r\nequally true that all participants have a role to play in delivering good results. Developing a\r\nquality culture amongst the team will normally generate greater value and satisfaction. In order\r\nto achieve this goal, a good quality plan is a fundamental requirement.\r\nA Project Quality Plan can be defined as a set of activities planned at the beginning of the\r\nproject that helps achieve Quality in the Project being executed. The Purpose of the Project\r\nQuality Plan is to define these activities / tasks that intend to deliver products while focusing on\r\nachieving customer's quality expectations. These activities / tasks are defined on the basis of\r\nthe quality standards set by the organisation delivering the product.\r\nAs the Project Manager, you are required to develop a Project Quality Plan for one of the\r\nprojects that you have recently undertaken.\r\n[100 marks]\r\nAssessment Criteria\r\nYour response to each task will be graded separately based on the checklist attached. For\r\nmaximum credit, be sure that your response addresses each of the tasks in the question.\r\n4\r\nAssignment checklist\r\nAssessment tasks Mark allocation\r\n(a) Introduction of Project Brief 15\r\n(b) Literature Review to support the discussion with latest research\r\nfindings\r\n25\r\n(c) Proposed Project Quality Plan\r\n· Identify multiple approaches to solve the problem\r\n· Suggested solutions are applicable to the context of the\r\ntask and are logical\r\n25\r\n(d) Evaluation of Project Quality Plan\r\n· Detailed analysis of the Project Quality Plan\r\n20\r\n(e) Conclusion 15\r\nOVERALL TOTAL 100\r\nProject Quality PlanTable of ContentsA. Project Brief: .................................................................................................................................... 3B. Literature Review: ........................................................................................................................... 3C. Proposed Project Quality Plan with the approaches and suggested solutions ........................... 51. Project Quality Control (STLC framework):............................................................................. 52. Critical Success Factors: .............................................................................................................. 63. Project Organization Structure: .................................................................................................. 74. Stakeholder Involvement: ............................................................................................................ 75. Project Lifecycle/ schedule: .......................................................................................................... 86. Software testing metrics defined: ................................................................................................ 97. Resources and their billing: ....................................................................................................... 107.1 Human Resources: ................................................................................................................ 107.2 Project Software:................................................................................................................... 117.3 Project Hardware: ................................................................................................................ 118. Service Continuity ....................................................................................................................... 129. Training Plan/ Competency Mapping ....................................................................................... 1210. Process and Product Quality Assurance: ................................................................................ 1311. Risk Management: .................................................................................................................... 1412. Closure Activities: ..................................................................................................................... 14D.Analysis of the Plan: ....................................................................................................................... 15E. Conclusion: ..................................................................................................................................... 16References:........................................................................................................................................... 172 | P a g e Project Quality PlanA. Project Brief:Aura is a portal that is specifically designed for reinventing the daily school operations. Itaims at building multifaceted relationships in the School ecosystem with Technology. Aura isbasically a standardized product that aims at changing the way schools have been workingtraditionally. They help schools break the ceiling by optimizing communications between thestakeholders in the school ecosystem.It should be available as a website on PC/ Laptop and asan app in iOS/Android devices. The features of the app/ business requirements are describedbelow: Sl.No Requirement Description1 Notification Notification propagates information to the participants ofthe school ecosystem. 2 Aura Chat Aura chat is a smart messaging feature that helps ininteraction for all the participants in the schoolecosystem with chat enable/disable action.3 Security Attendance system not only takes and records attendanceit also informs the parents about their ward’s status in theschool. More on the safety side concern of the students.4 School Activity Feed Updates on the latest things happening in the school inthe form of blogs/events etc5 Articles Informative content in the form of articles/ blogs forstudents.6 Calendar A notification for parents, students and teachers with theupcoming school events, meetings or deadlines.7 My Class Feature Attendance, assignment, assessment, resources, studyplanner and moreBrowser Compatibility: Google Chrome, Internet Explorer 9, Safari.Device Compatibility: iPad Pro, iPad mini, iPhone 6/7, Android.B. Literature Review:Quality is defined as the standard of something as measured against other things of a similarkind; the degree of excellence of something. Quality has become one of the most integral partof the process and project development. It has emerged from the stages of inspection to theTotal Quality Management in today’s world which deals quality related activities from the inparallel to the project development.AURA is a business portal that intends to work on modernizing and simplifying the schools’daily operations. It is a start-up and the essentials for this app has been found through thewebsite and with the consent of the portal developer. The possible Quality Plan that can bedesigned for this portal is the context taken and the document has been prepared with all theessentials that are needed for a quality management perspective. The document has been designed considering all the essentials for an ideal quality project. Ittakes into consideration from the framework of Quality (Software testing lifecycle). Similar3 | P a g e Project Quality Planto SDLC (Software Development Lifecycle), STLC is started in parallel, in order to engagethe Quality team when the Development is in Progress.This document describes the Quality team structure along with their roles and responsibilitieswhich are in line with the development team structure. It considers the various tasks of theQuality team and their timeliness in order to execute the activities smoothly and also informthe various stakeholders, so that there isn’t any delay from their side.The benchmarks are set in order to define the acceptable standards for the various metrics ofthe Quality Management. The metrics are defined in accordance to the various parametersused to measure quality in a typical IT industry. The various human resources, the software and the hardware configurations are defined forthe project at the planning phase so that there are no glitches and also a backup plan has beenset in case of the non-availability of the resources.The Quality plan is constructed based on the inputs given by AURA and also consulting withcertain IT professionals working in Quality.The objective of this Quality Management Plan is to check whether all the features/ businessrequirements of AURA are defect-free and also meets what it is intended to do. It consists ofthe set of activities / tasks that intends to deliver these features while focussing on achievingcustomer's quality expectations. These activities / tasks are defined on the basis of the qualitystandards set by AURA and include:? The portal is developed according to the standards that are defined by AURA. ? The activities are performed effectively and also documented.? To check the compliance with the standard IT development projects.? To ensure that the deliverables meet the requirements defined by the BusinessAnalysts.? To check that the deliverables align with industry best practices for projectmanagement and Web delivery 4 | P a g e Project Quality PlanC. Proposed Project Quality Plan with the approaches and suggested solutions1. Project Quality Control (STLC framework):The following are the major deliverables of the project. This has been done in accordance tothe STLC (Software Testing Life Cycle Framework). The Work-Breakdown structure and themilestones are mentioned here:Phase of the Activities DeliverablesprojectRequirement? Analysis of the Requirement? Query sheet with all theAnalysis:documentsresolved queries from thebusiness i.e. testable? List out queries and get resolvedfrom Business Analyst, System requirements.Architecture, Client, Technical ? Automation feasibility report.Manager/Lead etc.? An analysis on the types of tests tobe performed and testingpriorities.? Test environment details ? Automation feasibilityTest Planning? Define Objective & scope of the ? Test Plan/ Test Strategyproject.? Testing effort estimation ? List down the testing typesinvolved in the STLC.? Test effort estimation and resourceplanning.? Selection of testing tool ifrequired.? Define the testing processoverview.? Define the test environmentrequired for entire project? Prepare the test schedules.? Define the control procedures.? Determining roles andresponsibilities.? List down the testing deliverable.? Define the entry criteria,suspension criteria, resumptioncriteria and exit criteria.? Define the risk involved if any Test case design? Preparation of test cases ? Test cases? Review of best cases by test lead/ ? Review defects/ changesproject manager/ business analyst. incorporated? Incorporation of Reviews ? Test data? Preparation of Test Automation ? Test automation scriptsscripts? Test data preparation for test case5 | P a g e Project Quality PlanexecutionTest environment? Analyse the requirements and list ? Test Environment setupthe hardware and software? Test datarequired for test environment? Smoke test case resultssetup? Set up the test environment? Smoke test cases to execution tocheck the readiness of the testenvironmentTest execution? Based on the test planning, ? Test execution reportexecute the test cases? Defect log/ report? Mark the results? Log defects and map the defect IDto failed Test cases? Regression and re-testing once thedefects are fixed.? Defects closure? User Acceptance Testing (UAT)Test cycle closure? Prepare T9 metrics report (Testing ? Test closure reportmetrics) based on the above? T9 metricsactivities and deliverables.? Prepare Test closure report? Share best practices and lessonslearnt for any similar projects infuture2. Critical Success Factors:Identify critical success factors applicable for the project. Sample success factors are givenbelow:1) Defect count during regression is less and no UAT defects found.2) No schedule delay in all the activities performed6 | P a g e "