"Organizational name - Goodstart early learning center1. What is the purpose of an organization mission statementA mission statement is a brief statement explaining the purpose of existence of anorganization, product and service provided by the organization, target market of theorganization and organization’s USP (Unique selling Point). The scope of missionstatement is to inspire employees, Enhance financial performance, guiding corporatedecision making and promoting the company. The mission of Goodstart early learningcenter is explained in its vision page under Access and inclusion, Goodstart earlylearning center’s objective is to provide children the access to learning in their earlystages. Irrespective of their life situation they must be granted access to learning becauseearly learning has a huge impact on their future.2. Explain your or gan izat ion ’ s structure and communication protocols.The structure of an organization should be designed in a way so that it helps or hinderthe organization toward achieving its goals. In Goodstart early learning center, theorganization follows the organization structure of a Corporation, which typicallyincludes Board of Directors, Officers, Employees and Shareholders or owners (If any).The board of members of Goodstart early learning center is responsible for creating aFunctional organization structure which ensures that organization is heading towardsachieving its vision and strategic objectives. With regard to employees it has beenexplained in its official website that in Goodstart both working professional andvolunteers are involved and specific training programs are provided to them. Thecommunication flow with regard to Goodstart early center is downward flow ofcommunication. 3. Explain your knowledge of group facilitation processes including techniques forfacilitating group discussion and meeting.Facilitate means to ease a process. Facilitator plans, guides, controls and manages anevent or a meeting. He or she has to make sure that the objective of the group is metduring the group facilitation process. The facilitator must also ensure the involvement ofeach and every member of the group. The key responsibility as a facilitator is to createthe group process and an optimum to ensure the group reaching a successful decision,solution or conclusion. The various techniques for facilitation group discussion andmeeting are Icebreakers, MultiVoting, Brainstorming, Delphi technique, Role playing, Concept attainment, etc. Designing a realistic agenda, guiding and controlling the event,Recording the output and acting accordingly are essential to take the event to asuccessful conclusion. 4. Explain your knowledge of leadership styles and their application in supportingtheor gan izat ion ’ s mission, objective and values.Different types of Leadership style exist in organization environment. Every leadershipstyle has its own advantages and disadvantages. Some organizations have more than oneleadership style based on their needs and sector. The various leadership style areLaissez-Faire, Autocratic, Participative, Transactional and Transformation leadershipstyles. The transformational leadership style relies on upon level of communicationfrom board of members to meet the objectives. Board of members motivate employeesand enhances productivity. This style of initiative requires the association ofadministration to meet objectives. As mentioned in Goodstart Early learning centerwebsite, Goodstart’s Board ensures that the organization’sbehavior is in align with theorganization’s mission, objective and values. 5. Explain your knowledge of coaching principles and techniques.From management perspective, coaching can be considered as a management style. Theobjective of coaching management style is to train future managers or leaders to actindependently. Encourage people to solve problem themselves rather than seekingadvice from leaders. The coaching principle involves managers adopting key principle while exhibiting key competencies. Adopting key principle becomes indispensable ifthe leader or manager has to excel as a coach. The main areas in terms of coachingprinciples are listed below;? Coachee’s role? Coach’s role? Coaching Environment Coach and Coachee working as equals, building the relationship over truth and trust,Coach being non-judgmental, Commitment to ongoing support, commitment to actionare important aspects of coaching principles which has been proved to enhanceeffective coaching. The various coaching techniques are SMART goals, Metamodel,Meta program, etc. 6. Explain your knowledge of the difference between coaching and mentoring.Managers need to clearly differentiate between coaching and mentoring. In simplewords, if an organization is aiming to create a manager with specific competencies tolead the organization as a manager, it is called coaching; if the organization aims to builda leader balancing the professional and personal side of the employee it is calledmentoring. Coaching is task oriented whereas mentoring is relationship oriented,Coaching objectives are usually short term and mentoring always aims at long termgoals and objectives. Coaching aims at increasing the performance of the coachee,whereas mentoring aims at developing the individual. Coaching can be done on anytopic or skill immediately, but in mentoring a design phase is essential.7. Where would you access information on best practice work techniques for yourindustry?The best practice work techniques for the education industry can be accessed from theInternet sources. Australian government website also provides relevant informationabout every business sector. The following link https://www.business.gov.au alsoprovides relevant details for each business sector. The main techniques to enhanceeducation industry include regular curriculum assessment, Curriculum designing,implementation of latest pedagogy methods, professional learning networks,Implementation of technology, etc. The various quality check, standards, code ofpractice, etc. are also available in the government website for success of the business. 8. Explain your knowledge of rostering and timetabling.Rostering refers to the list of personnel in the organization or the list of students enrolledfor a course or list of students in a particular classroom. The list of these personnel orstudents along with the details of time of arrival and departures and other essentialdetails are added in the list. In a timetable, a specific time and the work to be completedat the particular time or a class scheduled during the time slot. The major differencebetween rostering and timetabling is that in rostering the name of a person is given andthe time is specifically arranged in the timetable. 9. What sources of conflict and stress exist in your industry, and what techniques do you use to address and manage them?In terms of education industry the main source of conflict and stress would be handlingparents and students. Handling the queries of the parents and identifying any issues withregard to their family situation, identify its impact on the student and addressing theissue contributes to the major stress factor in terms of Education industry. Monitoringthe mental and physical health of the students regularly, updating the curriculum atregular intervals, inspecting the physical environment for any threats are majortechniques is implemented to endure safety and eliminate threat. Training the employeesis stress handling is also an effective method to address and manage stress. 10. Explain your knowledge of referral networks.The business referral network is group of networks and each network is a collection oflikeminded businesspersons. This network would help each other in generating newbusiness opportunities. This type of referral networks are growing rapidly in this digitalera. These networks are used for promotion of product and service, connecting withconsumers, recruiting employees, etc. The social networking platform serves as theplatform for referral networks. The business people connected through these networksalso help each other in every aspect of their respective business and as a whole work inenhancing the growth of their business sector. 11. Outline the purpose and key elements of current risk management standardsieAS/NZS ISO 310000:2009 Risk management-principles and guidelines.AS/NZS ISO 310000:2009 provides organizations general guidelines to develop riskmanagement frameworks. The principles of risk management include the following; 1. Risk management process must aid in creating and protecting the value oforganization2. Risk management must be an integral part of the organization process. 3. Must be part of decision making process4. Must address uncertainty5. Must be structured6. The risk must managed taking all information into consideration7. Must consider internal and external environment8. Must be Transparent9. Must be dynamic10. Facilitate the success of the organizationThe above key principle would help the organization in creating an effective riskmanagement process. 12. List the industry your organization is involved in .locate and identify by full titleall legislation,standards,code of practice and other OHS/WHS authorityapplicable to your organization industry and particular sector specialization.The National Quality Framework (NQF) has been intended to empower ceaselesschange of training and care benefits crosswise over Australia. One of its essentialcomponents is that it sets out a progression of National Quality Standards (NQS) againstwhich all early children training and care administrations will be surveyed and given arating.The seven quality regions are: 1. Instructive program and practice. 2. Youngsters' wellbeing and security. 3. The physical condition. 4. Staffing game plans. 5. Associations with youngsters. 6. Cooperative organizations with families and groups. 7. Initiative and administration.13. List organizational policies and procedures that are used for risk management.The organizational policies and procedures for risk management are a set of principleswhich would ensure less risk in the work environment to the employees. Theseprocedures include key principle establishment, training to employees, safety checks,upgradation of equipment, etc. Forecasting the risk involved in the business in general, and the risk involved in thejob specifically, training the employees to be careful in work environment, equippingthe work environment with safety measures, implementing emergency proceduretrainings, making every employee aware of safety policy of the organization wouldenable in risk management effectively. 14. Explain the risk management process.The risk management process includes establishing the context, identification of the riskand assessment of risk. Establishing the context refers to identifying all the possiblethreats. The threats are then analyzed; the process to eliminate the threat or the effect of threat is planned. The threat must be scaled based on its intensity. The Source of thethreat must identify and the resulting problems as a result of threat must also beconsidered. The various identification types are segregated based on Taxonomy,Objective, Scenario and Commonality. And in certain situation differentiating the riskas tangible risk and intangible risk is essential. This differentiation would also help inmanaging the risk efficiently. 15. Explain the hierarchy of control and considerations for choosing between differentrisks controls, including possible inadequacies of particular risk controls.Every business leader must be aware of the importance of risk control. Every businessmust be equipped with a formal policy to manage risks. The risk control techniques arelisted below;Avoidance of risk –The first and foremost technique for risk management is to avoidrisk beforehand. Loss Prevention - In this technique, the risk is forecasted and the effect of the risk iscalculated and eliminatedLoss Reduction – In this technique the loss isn’t eliminated but minimizedSeparation – If an organizations office location or business center is found to be at risk,the center must be separated and loss can be avoided.Duplication and Diversification are also effective risk management technique. 16. Explain the change management process or cycle and strategies forcommunicating and embedding change. The change management process or cycle constitutes the steps involved inimplementing a change and ensuring transition of the organization accordingly. The keyelements of successful change management process include the following steps;? Preparing for change? Managing Change? Reinforcing ChangeCommunicating and embedding the change is crucial in any organization. Effectivecommunication of change and its effects on organization is very important. Theemployees must be explained in detail about the change, which would help them intransitioning according to the change. Careful analysis of the audience to becommunicated, information to be communicated and the delivery and time of thecommunication is crucial in this regard. 17. Explain how organizational behavior and the external environment can impact onchange strategies.The forces that drive a business are called internal and external environment. Theinternal environment includes people, organization structure, management and otherinternal conditions. The External environment includes customers, rival organizations,politics, economy, climate, etc. Though external in nature the external factors have hugeimpact on change strategies. Ignoring these factors during change management cyclewould definitely have a negative impact on the process. As mentioned in the changecommunication process, the time and environment during which the change iscommunicated plays a major role in transitioning process. Thus, while implementing a change in an organization the external environment in terms of political condition,economy, social conditions, etc. must be taken into consideration."