"Business Development Proposal (BDP)Step by step Approach to Deliver Business ModelThere are several stages that are to be fulfilled step by step in order to deliver the proposedBusiness Model for Cloud UK Company. They are explained as follows:1. Determining roles and capabilities: After deciding on the type of service to provide,Cloud UK partners carried out assessments to find out if the Company is capable ofdelivering each of the services. In – depth research was conducted to calculateapproximate costs and profits of developing and hosting their own cloud servicenetwork and getting into partnership with a third party or a vendor and sell theirservices to Cloud UK Clients. Partners came to a decision that getting into partnershipwith a peer organisation is a better option as investment costs are reduced. Thus, theyfound out that Amazon Web Services (AWS) and Salesforce Companies are bestCloud Computing Service Providers. Also, study was conducted to include clientsupport options and it included finding out if Cloud UK have enough skills andtechnology to address all their client needs. Various levels of expertise were involvedin this process:- Consultation: Understanding various customer business needs and suggesting optionsas solutions- Planning and Design: Preparing a basic outline of technology systems andimplementation strategy- Delivering cloud service to clients: Delivering the cloud offering to respective client- Cloud Service Implementation: This process involves transfer, deployment andcustomization of client’s data - Management of Cloud Network: This process involves continuous monitoring andmaintenance of all clients’ systems. 2. Identifying Cloud service model for Cloud UK Business: Cloud UK partnersconducted a review of all three Cloud Computing Services that are: SaaS (Software asa Service), PaaS (Platform as a Service) and IaaS (Infrastructure as a Service). Theycompared each of these services with the current market trends and profits gained byeach service were studied. According to Gartner, IaaS is the widely implemented43 Business Development Proposal (BDP)Cloud Computing Service in small – scale start up industries. And SaaS is also a goodoption for business start-up. Thus, Cloud UK partners chose SaaS and IaaS Services. 3. Assessment of available Deployment Models: Once the delivery mode and type ofservices are decided, the next step is to identify how the technology is set up. CloudUK ensured continuous ROI (Return On Investment) and business objectives byguaranteeing resource accessibility, open standards and interconnectivity of businessnetworks. Various Deployment Models are: Private Cloud: where organizationsassemble and work their own internal cloud foundations, however they can be built,oversaw, or facilitated by third parties. The channel assumes a discriminating part inthe advancement of private mists by giving counselling, configuration, arrangement,execution, and continuous support administrations.Community Clouds: which are regularly imparted by a number of associations and help aparticular group with comparative concerns. This organization model is uncommon yetcomprises of an electronic base imparted among a little set of organizations, (for example, aconsortium), secured to safely trade data or exchanges. Most every now and again facilitatedand oversaw by a free third party to backing various constituents, group mists present an opendoor for channel suppliers who can construct, oversee, exchange, and/or help these cloudmodels.Public Clouds: that are claimed by private elements and utilized among basic industryorganizations and gatherings. The base (system, register, stockpiling) is gotten to andimparted over the Web, bringing about cloud based furthermore remotely conveyedadministrations. Open mists are basic components to distributed computing, which channelorganizations can influence to backing their clients. As per exploration, numerous cloudarrangement suppliers utilize the general population cloud (26%) and their own particularinformation focus to convey their administrations. Just 9 percent of channel suppliers areunadulterated affiliates of a seller's cloud offerings. Hybrid Clouds: are a mix of two or more sending models, for example, private and openweb applications. These are the most well-known manifestation of distributed computingusage, utilizing open assets, private administrations, and even legacy, on-reason foundations.Coordinating and empowering crossover mists gives interview, joining, and help44 Business Development Proposal (BDP)administrations opportunities for solution supplier (Build a Successful Solution ProviderBusiness Plan For Cloud Computing, 2011)4. Developing Service – level Agreements (SLA): This process is an important step thatis carried out in Cloud computing practise. Cloud UK will be signing agreement withtwo different companies that are Amazon Web Services for IaaS and Salesforce forSaaS services. To make sure for long term viability, SLA’s are signed and helps inidentifying a cloud consumer’s expectations and various consequences that will ariseif contract is breached. Cloud UK has to ensure detailed review of SLAs’ with theircustomers and also with AWS and Salesforce Company. Cloud UK consulted anexpert to review the agreement and make sure if the document rules and regulationsmatches with company’s needs and clients. The business contracts and SLAs signedreflects the various needs. 5. Addressing Client’s security needs and compliance: At the point when Cloud UKcustomers contract or subscribe to one or a more number of cloud benefits, the dangerand risk turn into theirs. The SLA and different contracts ought to detailadministrative agreeability necessities, for example, inspecting and review,information saving and reporting, procedure and strategy direction, and reactionfurthermore remediation administrations. Cloud UK Company can likewise give theiraptitude as specialists, evaluators, and suppliers of security and protectionadministrations to their clients.6. Designing a Support and Training Team: Cloud UK not only aims at delivering cloudcomputing services to their clients, but also an additional training and support for ITbusiness. These include providing training to clients or any concerned employees,customization of services and providing consultation to clients so that they receivehigh ROI. Cloud UK plans to provide training for their clients either on – site trainingor remote training depending on their requirements. Training will cover all the basicaspects of operating a cloud network such as creating guides and other materials. Thistype of training would help clients get more knowledge on new technology and alsoassist them where to approach if any query arises. A Support team is necessary forCloud UK to cater ongoing and transitional requirements. The support team willgather all data and requirements from customers and assist them. Beyond a money45 Business Development Proposal (BDP)related relationship, collaboration here could upgrade the preparation experience forcustomers and their representatives, and also eventually enhance the convenience andestimation of Cloud UK’s administrations.7. Execution of Cloud Plans – Cloud UK: This last stage comprises of seven differentsegments. They are discussed as follows:• Advice: Survey the foundation and capacity to actualize distributed computing innovationsin your customer's business. As a consultant, you build up a beginning method and give thearrangement of alternatives. • Plan and configuration: Create undertaking and usage plans for clients. After the cloud basesort or cloud application is distinguished, Cloud UK have to assess the customer's presentresources, and additionally incorporation, relocation, and execution prerequisites. • Delivery: Before the administration is executed, it might need to be built on a stage forconveyance to the client. With various seller facilitated cloud offerings, execution can befinished by basically enacting and provisioning the record from a remote area. • Execution: In the wake of setting up the administration, a supplier normally exchangesinformation and records to the cloud stage, incorporates different business applications, sendsdiscretionary administrations, and alters the answer for meet the needs of the customer. • Operation/administration: When the cloud administration is completely operational,suppliers screen and guarantee execution of all frameworks. Support is performed, andoverhauls, patches, and setup changes are finished at the point when needed.• Support: The level of administration conveyance relies on upon the supplier's abilities andinnovation specialization. This stage incorporates continuous helpdesk, frameworksorganization, and preparing backing for end clients.• Account Administration: This progressing capacity of the conveyance cycle occasionallyaudits the whole process furthermore every cloud administration. An account managerprompts clients on the most proficient method to best use administrations, investigatesutilization and execution reports, and recognizes zones where a customer can enhance generaloperations.46 Business Development Proposal (BDP)Where are we now and where have we come from?Cloud UK partners are three in number. One is CEO of the Company and he has other twopartners. By comparing the timescale described in Chapter – 1, Cloud UK partners arecurrently working on the Market Research. CEO of the Company is from Computer ScienceBackground with three years of experience in Cloud Computing domain. His other twopartners are from business background in a Cloud Computing Company. Where we would like to be and by when?Initially Cloud UK will be serving their clients by providing Cloud Computing services thatare IaaS and SaaS. We will be continuing to provide these two cloud services for a period oftwo to three years. Once Cloud UK is well established with more number of clients, then weplan to expand the business by incorporating PaaS service too.After year 2019, we wouldpropose a plan to further expand Cloud UK business extensively by getting into another bigtechnology domain and that is Big Data Services. Target number of customers / clouddeliveries by end of year 2016 is 150 and by year 2020, targeted number of customers isexpected to reach nearly 370 to 400 in number. How we propose to get there?Proposal to reach the 2020 target is to follow new strategies that are designed at every stage.Also, Company’s objectives are set and every decision is taken in such a way that it fulfilsCloud UK’s goals and objectives. Many important factors are taken into account and CloudUK team would make sure that these factors are never compromised at any situation. Thesemain factors serve to be main pillars of Cloud UK Company’s success. Factors helpimportant are: low – cost services to various customers, High – quality of service, quickresponse to queries or complaints raised by clients, commercialization of company and CloudUK services, maintaining good relationship with existing clients and vendors and lastly buildor develop networking with new potential clients. Customer satisfaction is also given highimportance and client’s data are secured highly. What will be the Expected Outcomes?The expected outcomes of a successful business plan are as follows:1. Increased number of clients for Cloud UK due to unique offering in Cloud UK47 Business Development Proposal (BDP)2. Maintaining good relationship with clients lead to enhanced networking with otherpeople3. Expansion of Cloud UK’s business 4. Recruiting more number of employees to cater all client requirements5. Incorporating new technologies in Cloud UK workplaceRisk Evaluation and ManagementRisks involved in Cloud Computing businesses are described below:Disruptive Force: Encouraging development (with expanded rate) and the expense investmentfunds parts of distributed computing can themselves be seen as danger occasions for a fewassociations. By bringing down the boundaries of passage for new contenders, cloudcomputing could debilitate or disturb a few plans of action, actually rendering them old lateron. Existing contenders that completely grasp the cloud may have the capacity to bring newthoughts and development into their businesses speedier.Lacks transparency: A CSP is unrealistic to uncover detailed data about its courses of action,operations, controls, and proceduresPerformance and reliability issues: Framework failure is a danger occasion that can happen inany figuring environment however postures extraordinary difficulties with cloud computing.Despite the fact that administration level understandings can be organized to meet specificnecessities, CSP arrangements may now and then be not able to meet these executionmeasurements if a cloud occupant or occurrence puts an unforeseen asset request on the cloudfoundation.Cyber-attacks: The merging of different associations working on a CSP's base displays amore alluring focus than a solitary association, subsequently improving the probability ofassaults. Thusly, the inalienable danger levels of a CSP arrangement by and large are higheras for secrecy and information respectability.Data leakage risks: A multi-occupant cloud environment in which client associations andapplications offer assets exhibits a danger of information spillage that does not exist whencommitted servers and assets are utilized only by one association. This danger of information48 Business Development Proposal (BDP)spillage exhibits an extra purpose of thought regarding meeting information protection andconfidentiality necessities.Changes in IT Companies: In the event that cloud computing is embraced to a noteworthydegree, an association needs less inward IT faculty in the territories of frameworkadministration, innovation organization, application improvement, and support. Theassurance and commitment of remaining IT staff individuals could be at danger.Viability of cloud service provider: Numerous cloud administration suppliers are generallyyouthful organizations, or the cloud computing business line is another one for an entrenchedorganization. Consequently the anticipated life span and gainfulness of cloud administrationsare obscure. At the time of distribution, a few CSPs are shortening their cloud administrationofferings in light of the fact that they are not beneficial. Distributed computing administrationsuppliers may inevitably experience a merging period. Thus, CSP clients may confrontoperational interruptions or acquire the time and cost of examining and embracing an optionarrangement, for example, changing over again to in-house facilitated arrangements.(Horwath et al., 2012)Risk Management: - Cloud UK need to possess up – to – date information about trending innovations incloud computing. If any new update or innovation is released in market, Cloud UKshould conduct study on it and draw conclusion if it is useful for Cloud UK as well astheir customers. If customers demand it, Cloud UK should be able to implement it sothat they can retain customers- Risk assessment should be carried out in regular intervals of time to encounteroccurrence of any kind of risk- The best cloud computing risk administration methodology is developing a dueingenuity audit procedure modified to the particular consistence or data security needsof the business.- There were recent outages in Cloud network of Amazon and Microsoft companies.Results depicted that Cloud Computing risk management process couldn’t mitigate49 "