"as the settlement well on the way to make a high measure of customers fulfillment". Fulfillmentis comprehended to be anticipated by quality service. Every business sector should offer a goodquality service because customer is most important for their business. (Berchoux, 2015)2.3 Food InnovationFood innovation makes a differentiation between the others food industries. And fooddevelopment helps to grow up sharply to food companies. Because nowadays people areconscious about their health and also they want to try good varieties of the food.Consumer demands about more food varieties and good quality food are increasing. They ate andare progressively presented to western food societies. Customer are additionally encountering abusier schedule of life and making interest for more handled foods that are advantageous to planinstead of customary cooking. These circumstances make the consumers to try the fast fooditems in the shoppers. (Rashid, Feb,2016)Food innovation has two sides, one what is inside the packing means the quality, taste andnutritional value and second thing about the outside of product means size, packing and labelingetc.A guacamole which has the qualities of crisply made avocado item with a refrigerated lifecycleof realistic usability of around a month with no microbial waste or caramelizing. Electiveconservation procedures, for example, heat, devastate the actual avocado flavor. (Fryer,July,2008).Item innovation is a "basic piece of staying applicable and staying aware of purchaser needs,Customer taste and demands have changed. Also, general stores have assumed a part inreshaping the fast service restaurant business, by offering numerous prepared to-eat alternatives,Fast food industry "should be on their diversion and driving development in products." (Curet,August,2007)The meaning of item growth stressed that, regardless of how inventive a change, without dealsthe item is useless. To consider fast food item deals it is important to look to the retail part; this segment is portrayed by serious rivalry and the overwhelming position held by stores in othercountries. There is rivalry not just for deals among the shops. (Ray Winger, 2006).Innovations in the food according to the awareness what customers want in food development? Here are three major trends where the innovation in food comes;v Healthv Sustainabilityv Convenience1. Health: Nowadays people are very conscious about their health. And they eat what isgood for their health. Innovation in technology is also help to consumers about theirhealth like wearable wrist or some other apps which quantify the calories consumed.2. Sustainability: More food consumption is not good for health its help to increase theweight. Now for sustainable diet is trying to find the alternate of food ingredients. Whichcontrol the weight and keep away from obesity.3. Convenience: Convenience means to provide food through different channels like orderfrom mobile apps, or online food buying. And offers the food with full specificationsmeans about diet or other ingredients.The innovation in technologies will help to make innovative the food products. (Stones,25 FEB,2015)In spite of the fact that it appears to be irrational that more 'simulated food product' future usefulto our reality, in real, these sorts of improvements are greatly improved than pouring more cash,time, and vitality into R&D, Publicity, etc. on garbage foods and beverages which has been theaccentuation for, certainly, the last 50, if not 100 years. We've been researching about healthyFood and how it's added to enlarging the hole - our worldwide waistlines, without a doubt -additionally the gap between "those who are well off" and 'have-not' on the planet and has addedto the world yearning corpulence oddity. Why not be receptive and give this system a shot. Itreally resembles the advancements quickly portrayed here are not any more "produced" than thegeneration of most food today - solid ingredients, as well - natural product, vegetables , dairy,grains, incline protein sources - not only all the hey fat/sugar/sodium prepared ingredients. What's more, if this protein depicted here really utilize and empower higher consumption ofplant-based sources. (Maryann, 2013)Offer innovative products! Varieties offer. The right shading mixes can attract words and photos,and inspire your buyers to purchase. Continuously improve the food product.Innovation is an operation of producing and supplying new value added products to consumers inthe market which come by joining the invention and innovation with unique businessopportunity. (Gann, 2010).Innovation in the food has four types;v Position innovationv Process innovationv Product innovationv Paradigm innovation1. Product: Alternations in the items (services/products) which company offered to theirconsumers2. Process: Changes the tools in which goods (products/services) are produced or supplied3. Position: Developments in the context through which products/services are launched.4. Paradigm: Changes in the mind set model which design what the company does.Changing or development in the products is known as innovations. Operational issue ofproficiency (holding up time) and enhanced quality (drinks) by adding a vegetable weight cookerto broil chickens. At present, the extension for advancement for the fast food business lies inmore healthy decisions, the decline in planning time as a method for work cost lessening andincome controller. (Rodgers, 2008)Notwithstanding the presentation of plates of mixed salads and sandwiches by fast foodbusinesses, the publicity accentuation is still on the high volume with high profit margin(burgers, potato chips and milkshakes). Deep frying is still the primary cooking strategy; soaked"trans fat" oils have been step by step substituted with unsaturated sorts and frying with otherbroiling systems. (Rodgers, 2008). Innovation in product may be change the size, delivery style, food taste, food freshness, foodquality according to demands of consumers.2.4 Human CapitalHuman capital played a vital role in development of fast food business. Under this factor thecompanies hired, trained and motivate to their team or staff for high level performance and goodprogress. And achieve the goals of companies by sharing the objectives of business. MostlyCompanies success depends on human resources management. The mainly business is controlledby HR management. The role of HR managers to arrange the staff, trained to them, motivate tothem, and then analyze their performance and give them rewards on the base of their work andperformances.HRM always deal with the training and development of employees progress.The work frameworks and models for employment seen as steady of elite suggest a blend of keypractices: more thorough choice and better preparing frameworks to expand working levels,more far reaching rewards, (for example, worker rewards and inner profession steps) to upgradeinspiration and participative structures, (for example, self-overseeing groups and quality circles)that enhance chance to contribute. While there is huge level headed discussion about the specificmixer of superior practices. (Boxall, 2003). HR jobs include to arrange staff, provide training,share the objectives of business, develop their career, analyze the performance, rewards toemployees on good progress and provide other incentives such as; medical allowances,accommodation etc. HR functions and role are explained below;1. Planning: Openly, as a company chooses to receive guest employee commitmentprocedures, a lot of arranging must happen so that the customer service commitment canbe effectively consolidated into the present business rehearse. The vital reason forcustomer service staff commitments must be clarified and should drive the operation ofsuch frameworks. (Bitner, 2004)2. Job Analysis: HR management, job analysis is a key to know about the role play of staff.What type of staff they have needs means the chef for chicken, barista, server etc.\t A jobanalysis is an orderly particular of a work position's prerequisites, capacities, and systems. Generally as a seed can't bloom into a bloom unless the ground is appropriatelyarranged, numerous human resources management (HRM) hones can't bloom into upperhand unless grounded on a sufficient job analysis. Effective HRM practices can promptresults that make upper hand. Job analysis, legitimately performed, upgrade theaccomplishment of these HRM work by establishing the framework. Work investigationdata can be connected to an assortment of HRM practices.3. Recruitment: HR department responsibilities involved to hire the staff as par need. Butfirstly HR mangers will collect the CV, s for the interviews on a specific date. And afterinterviews will be selection process4. Selection: Selection will complete by two primary processes. First the selected staff is fitfor this job or not and second is expectations of performance. And company alwayschecked the performance of employees one by one. Selection is a process through whichto select the person from the others participants5. Training: After selection of right person for the right position HR management willprovide training according to their job positions. How to cooked and served the food.How received guest.\t HR experts additionally take help from job analysis data to createapplicable training programs. The job analysis determines how every position isperformed, orderly, permitting HR experts to create preparing materials to show staffshow to done their work. To assess the viability of a preparation program, the companyshould first determine preparing goals or the level of performance expected of learnerswhen they complete the course. The accomplishment of a preparation project is judged onthe premise of the degree to which those execution levels have been come to. Expectedexecution levels are regularly indicated amid work job analysis. Training means to bringnew skills and qualities in employees regarding to their job. This can help to them forgood performance and progress.6. Communication: High class has for a few years sorted out a meeting with everyemployee as staff committee. On monthly basis these meetings arrange for HR Directorand HR managers. Also, all staff is welcomed to quarterly broad meeting gatherings,where the General Manager of the service business addresses them and presents prize andbonuses. These "big hall" gatherings are utilized to fortify the vision and qualitiessupporting the new methodology; something which did not happen before to the same "